Privacy Policy

Effective Date: 8/5/2025

At E2BET, we prioritize your privacy and are dedicated to protecting the personal information you share with us. When using our website and services, we gather, use, disclose, and protect your data as described in this privacy policy. You agree to the practices described in this policy by accessing or using our platform.

If you do not agree with our Privacy Policy, please do not use our services.

1. Who Controls Your Information

E2BET, along with its subsidiaries and affiliates, acts as the data controller of your data, meaning we determine how and why your information is processed, by applicable data protection laws.

If you have any questions about how your information is used, you may contact our Data Protection Officer at:

📧 [email protected]

2. Information We Collect

a. We could gather and handle the following information: a. Personal Information.

When you register or use our services, we may collect:

  • Full name, address, email, and phone number
  • Account credentials and verification documents
  • Payment details and transaction history
  • Betting activity records
  • Communication logs (emails, calls, messages with support)

b. Technical and Usage Data

Automatically collected information may include:

  • IP address and device data
  • Browser type and operating system
  • Pages visited, time spent on the site, and interaction logs

c. Cookies

We use cookies and similar technologies to enhance user experience, analyze traffic, and support website performance. You can manage your preferences through your browser settings. See our Cookie Policy for more details.

3. How We Use Your Information

We use your data for the following purposes:

  • To Operate Our Services: Managing your account, processing payments, and enabling betting functions.
  • Customer Support: Answering your questions and helping out.
  • Legal Compliance: Meeting regulatory and anti-fraud requirements.
  • Improvements and Analytics: Enhancing website performance and user experience.
  • Marketing (With Consent): Sending offers, promotions, or service updates. You may opt out at any time.

4. Your Privacy Rights

Under applicable laws, you have the right to:

  • Access: Ask for a copy of our personal information on file.
  • Rectify: Correct inaccurate or incomplete information
  • Erase: Request deletion of your data (subject to legal exceptions)
  • Object: Opt out of direct marketing or data processing based on our legitimate interests
  • Data Portability: Request transfer of your data in a structured, machine-readable format

To exercise any of these rights, contact: [email protected]

5. Sharing Your Information

We may share your data with third parties under specific circumstances, such as:

  • Service Providers: Payment gateways, security vendors, or analytics providers
  • Legal Obligations: Complying with law enforcement or regulatory requests
  • Fraud Prevention: Protecting users and our platform from malicious activity
  • Responsible Gaming Support: Collaborating with organizations to encourage safe play

Data may be transferred and stored internationally. We make sure the right safeguards are in place for these transfers.

6. Data Security

Your information is protected through robust security practices, including:

  • Data encryption
  • Secure server infrastructure
  • Access controls and monitoring
  • We ensure our staff and partners maintain similar high-security standards.

7. Data Retention

We retain personal data only as long as necessary to provide services and fulfill legal obligations. Following this time frame, your data will be anonymised or safely erased.

8. Third-Party Links

Our website may contain links to external sites. Please note that we are not responsible for the privacy practices of these third-party platforms. We recommend reviewing their privacy policies before submitting any personal data.

9. Analytics

E2BET uses tools like Google Analytics to assess traffic and usage patterns. This may include tracking user behavior across pages. For more information and opt-out options, visit the Google Analytics privacy page.

10. Updates to This Policy

We may revise this Privacy Policy occasionally to reflect changes in legal, technical, or business developments. Any updates will be posted on this page, and significant changes will be communicated via email or on-site notice. You agree to the updated terms if you keep using our services.

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